At BlueAngelHost, we prioritize customer satisfaction by providing high-quality hosting services. However, we understand that there may be situations where refunds are requested. This Refund Policy outlines the terms, conditions, and eligibility criteria for refunds on our hosting services.
We offer a 7-day money-back guarantee for all VPS Hosting services. Refunds exclude the cost of third-party licenses such as cPanel, Softaculous, or Litespeed, which are non-refundable under any circumstances.
Refund requests must be submitted within seven (7) days from the original order date. After this period, the transaction is considered final, and no full, partial, or prorated refunds will be issued.
Managed VPS Hosting plans are covered by a 7-day money-back guarantee, subject to a $10 USD deduction to cover setup costs. Refunds do not apply to add-on licenses such as Litespeed.
Refund requests must be submitted within seven (7) days from the original order date. After this period, the transaction is considered final, and no full, partial, or prorated refunds will be issued.
Refunds are available if a hardware or network failure, caused by our infrastructure, results in your server being unavailable for more than seven (7) consecutive days. This policy applies exclusively to failures within our control.
Third-party license fees are excluded from any refund considerations and remain non-refundable under all circumstances.
Refund requests must be submitted within seven (7) days from the original order date. After this period, the transaction is considered final, and no full, partial, or prorated refunds will be issued.
Due to the nature of these services, refunds are not available for domain registration, transfer, or renewal fees.
If you are unsatisfied with our services, you can request cancellation within 7 days. To cancel, provide written notice by:
Once we receive your cancellation request, it will be processed within 24 hours. A confirmation email will be sent upon cancellation and refund approval.
No refunds are issued for services used in illegal activities, such as:
We may terminate your services, without prior notice, for any of the following reasons:
Upon termination, no refunds are provided for advance payments. All user data, content, and websites are permanently deleted without backup.
BlueAngelHost reserves the right to amend or modify this Refund Policy at any time. Updates will be posted on our website, and significant changes will be communicated via email.
If you have questions about this Refund Policy or need assistance, contact us:
Email: support@blueangelhost.com
Support Portal: Submit a Ticket